Credits and limits
What AI Evaluation Credits and WhatsApp Messages are, exactly when each is spent, what is never refunded, and how to buy more.
What AI Evaluation Credits are
AI Evaluation Credits power the artificial intelligence features across Jobdrive. Both resume screening and interview evaluation draw from this single pool—there is no separate credit balance for interviews.
AI Evaluation Credits are consumed whenever Jobdrive performs an AI analysis on your behalf, specifically when screening an uploaded resume against a Job Description or when evaluating a candidate responses upon interview completion.
When a credit is spent
The breakdown below shows exactly when credits are deducted across different platform actions:
| Action | Credits Used | Credit Type |
|---|---|---|
| Uploading a resume to a Job Drive | 1 | AI Evaluation Credit |
| Sending an interview invite via email | 0 | Free |
| Sending an interview invite via WhatsApp | 1 | WhatsApp Credit |
| Copying and sharing an interview link manually | 0 | Free |
| Re-inviting a candidate via email | 0 | Free |
| Re-inviting a candidate via WhatsApp | 1 | WhatsApp Credit |
| Candidate completes interview (AI evaluation and report generation) | 1 | AI Evaluation Credit |
Note that sending an interview invite via email or copied link does not use AI Evaluation Credits. The AI Evaluation Credit is only spent when a candidate completes all 20 questions and the report is generated.
WhatsApp Messages, a separate pool
WhatsApp Messages are tracked in a dedicated credit pool separate from AI Evaluation Credits:
- 1 WhatsApp Credit is used each time an interview invite or re-invite is dispatched via WhatsApp.
- Email invites do not use WhatsApp credits—email delivery is completely free and unlimited.
- Re-sending an invite to the same candidate via WhatsApp consumes another WhatsApp Credit.
Checking your balance
Both credit balances are permanently visible under the MENU section of the left sidebar on every page:
- AI Evaluation Credits: Displayed as a progress bar formatted as X / Y (Z% used). Below the bar, a live status shows how many resumes are currently being analysed.
- WhatsApp Messages: Displayed as a progress bar formatted as X used / Y (Z% used).
What is not refunded
Credits are deducted immediately upon processing and are strictly non-refundable:
- If an uploaded resume receives a Poor rating, is a duplicate, or proves to be irrelevant, the 1 credit spent at upload is not returned.
- If a Job Drive, resume record, or Interview Report is deleted, credits previously used to evaluate them are not refunded.
- WhatsApp Credits spent sending invites or re-invites are consumed at dispatch, regardless of candidate response.
Planning your usage
To manage credit consumption effectively during hiring campaigns:
Worked Example: You are only charged 1 AI Evaluation Credit per completed interview, not per invite sent. If you dispatch 20 interview invites but only 12 candidates submit their responses, exactly 12 AI Evaluation Credits are consumed for interview evaluation.
- Check credit balances in the sidebar before uploading large resume batches or dispatching WhatsApp invites.
- Use the Use Sample Resumes option when testing Job Drives to explore features without using real credits.
- Avoid uploading identical resumes across multiple drives unless distinct role evaluations are required.
Buying more credits
If your AI Evaluation Credits or WhatsApp Messages balance runs low:
Click the Buy Extra Credits button in the left sidebar at any time. Additional credits will be added to your balance immediately so active screening and interviewing continue uninterrupted.
Free plan limits
Jobdrive offers a free plan with no credit card required, allowing you to start hiring immediately with initial credit allowances.
If your free plan credits are exhausted or you need higher processing capacity, an upgrade banner displays at the top of the screen. Click Upgrade Now to choose a paid plan suited to your hiring volume.