Email Inbox

What the Email Inbox does

Recruiters regularly receive candidate resumes across direct emails, recruitment agency partners, and multiple external hiring channels. Downloading attachments, reviewing documents individually, and re-entering candidate data into a hiring portal creates substantial administrative overhead.

The Email Inbox gives every recruiter a unique, dedicated inbound email address linked directly to their Jobdrive account. Resumes sent to this address are converted automatically into structured candidate records without requiring applicants to register accounts or fill out repetitive web forms.

Once an email arrives, the platform evaluates each candidate against your active Job Drives, placing matching applicants straight into the appropriate hiring pipeline so your team can focus on evaluation.

Finding your inbound email address

Every recruiter has a unique inbound email address linked to their Jobdrive account.

1. Log in to your Jobdrive portal and navigate to the Email Inbox tab.
2. Look at the top of the dashboard banner to view your dedicated inbound email address.
3. Click the Copy button next to the address to save it to your clipboard.

The inbound email banner and copy control at the top of the Email Inbox.

Sharing the address and forwarding resumes

Once you have copied your inbound address, you can share it wherever you interact with potential candidates or external hiring partners.

There are three primary ways to channel resumes into your account:

• Direct candidate inquiries. Include your inbound address on job postings, LinkedIn updates, or your career website, instructing applicants to email their resumes directly to inbound-YOURTOKEN@cv.jobdrive.ai.
• Agency and headhunter submissions. Provide your inbound address to recruitment agencies and search firms so submitted candidate files land straight into your Jobdrive account rather than getting scattered across personal threads.
• Email forwarding. Whenever resumes arrive in your personal or company inbox, such as Gmail or Microsoft Outlook, simply forward the message to your inbound address to trigger intake.

For candidates, applying takes no extra steps. Candidates do not need to register an account, set up a password, or navigate a lengthy multi-step form. They simply email their resume as an attachment, and Jobdrive handles ingestion immediately.

What happens when an email arrives

The moment an email reaches your inbound address, Jobdrive begins automated processing without requiring any manual intervention from your team.

First, the incoming message is read and candidate content is extracted. When a PDF file is attached, the system extracts the resume text directly from the document. If an email arrives without a PDF attachment, the platform still processes the application by using the body text of the email as the candidate resume.

Next, a complete candidate profile record is generated immediately. The system captures the applicant name, email address, and parsed resume text, establishing a single structured record ready for matching and evaluation.

How candidates are matched to a Job Drive

After creating the candidate profile, Jobdrive compares the applicant background against all active Job Drives in your account, evaluating skills, experience, and role requirements to produce an AI Rating.

How the candidate is routed depends entirely on the AI Rating assigned to them:

• Automatic assignment to a Job Drive. If the candidate receives an AI Rating of Excellent, Good, or Average against an active role, they are assigned to that Job Drive automatically and added straight into its hiring pipeline.
• Unassigned in the Email Inbox. If the candidate receives an AI Rating of Poor, or if no active Job Drive matches their profile, they remain Unassigned and wait in the Email Inbox for manual recruiter review.

This design ensures that strong and qualified candidates move immediately into the active hiring pipeline, while candidates who lack an obvious role fit are never lost and remain accessible for team review.

Reviewing unassigned candidates

The Email Inbox tab provides a focused view designed specifically for triage, displaying only Unassigned candidates who require recruiter review or manual drive placement.

Candidates who were rated Excellent, Good, or Average and automatically assigned to an active Job Drive do not appear here, keeping your Email Inbox clean and actionable.

For each unassigned candidate in the list, you can inspect the AI-generated match summary, experience breakdown and AI Rating (Excellent, Good, Average or Poor). This context allows you to quickly decide whether an unassigned applicant might be suited for an alternative position, a newly opened role, or a future opportunity.

Assigning a candidate to a Job Drive

Assigning an unassigned candidate to an active Job Drive is quick and requires only a single action from the Email Inbox list.

When reviewing candidates in the Email Inbox, locate the unassigned applicant you wish to place. Choose the Job Drive you want and assign the candidate with a single click.

Once assigned, the candidate is added to that Job Drive and no longer appears in the Email Inbox, which lists only unassigned candidates.

PDF resumes, emails without one, and duplicates

Understanding how the inbound pipeline handles document formats and repeated submissions ensures your recruitment database stays orderly and complete.

PDF is the recommended resume format. Attaching the resume as a PDF gives the best result. When an email arrives without a PDF attached, Jobdrive does not discard or reject the application; instead, the email message text itself is captured and converted into the candidate profile.

Duplicate applications are handled cleanly to prevent cluttered records. If an incoming applicant email address already exists in the Job Drive they would match, Jobdrive prevents adding duplicate candidate entries to that drive. Instead, the new submission is kept and placed as Unassigned in the Email Inbox, ensuring no application history is lost while keeping active drive pipelines organized.

Common questions about the Email Inbox